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Frequently Asked Questions

Ready to book an Assessment? Please contact me today.

A happy woman throwing her arms up in the air after therapy
  • What psychological issues do you help with?
    Adult Mental Health Care Stress Management Depression GAD (Generalised Anxiety Disorder) Panic Disorder Specific Phobias OCD (Obsessive – Compulsive Disorder) Health Anxiety Social Anxiety Trauma/PTSD (Post Traumatic Stress Disorder) Sleep Problems Self-Esteem Issues Eating disorders Relationship issues Bereavement Assertiveness
  • When and where do you see clients?
    I see clients on following days: MONDAY: 09.00- 11.00 online and 13.00 - 17.00 (face to face, BRISTOL Redcliffe), WEDNESDAY: 09.00 - 11.00 online and 14.00 - 18.00 (face to face, BRISTOL Redcliffe) THURSDAY: 09.00 - 18.00 (online via Zoom) FRIDAY: 09.00 - 18.00 (online via Zoom) Other times for online sessions might be also available - please contact me for more information. ADDRESS: Bristol Talking Therapy Rooms (up the steps) and The Harbourside Practice (down the steps). 3 Redcliffe Parade East Redcliffe BS1 6SW Bristol, UK DIRECTIONS: On foot: The therapy rooms are opposite the St Mary Redcliffe Church, between Mercure hotel and Colosseum pub. By car: Parking Redcliffe Parade Car Park – opposite the practice. By bus: Nearest bus stop: Redcliffe Hill. By train: 10-15-minute walk from the Temple Meads train station. ONLINE SESSIONS: I use Zoom for online sessions. I usually send an invite link 48 hours before the session.
  • What can I expect?
    Empathy and understanding from your therapist, Safe space to discuss what you are experiencing, You will have a chance to look inside yourself and reflect, Your will get answers for troubling questions, You will learn effective coping techniques, We are aiming to improve your symptoms.
  • What are your fees?
    Cost: £ 80 for session, approx. 55 - 60 minutes (assessment/treatment). £ 80 office appointment (in person). £ 80 video call appointment (online via Zoom). £ 80 missed appointment/late cancellation fee (less than 48 hrs). I offer discount for students, NHS workers etc. - £ 70. The duration of therapy depends on the client and the presenting problem. Usually, 12-20 sessions is an average number of sessions but this is very individual so please consider your finances. Some clients might need longer-term therapy.
  • How can I pay?
    I only accept payment by bank transfer. Details will be shared in an email. To secure your booking, please make payment 48 hours before the session.
  • Who could benefit from psychological help?
    Anyone who would like to: - talk about what is happening in their life - talk about how they feel and think - understand themselves better - talk to someone objective - be listened to and understood - ask questions about issues that are difficult to discuss with friends or family - to deal with emotions such as sadness, anger, fear and anxiety - is hoping to improve their mental health
  • How does CBT work?
    CBT has a structure, requires goals and a treatment plan. It will help you to observe and change your negative thoughts. It will help you to focus on the “here and now”. It is solution focused. It is collaborative. It uses techniques, strategies and exercises. It helps you become "your own therapist". Find out more about CBT on my Treatments page.
  • How does EMDR work?
    EMDR helps with processing memories of traumatic events in your life. Works on images or body sensations that you might feel “stuck” with. Helps to create new associations in your brain so your memories become less vivid and less intense. Uses eye movements (bilateral stimulation) to create new neural connections. It works really well with other problems e.g. anxiety, depression etc.
  • What if I need to cancel my session?
    If you can no longer attend please make sure you cancel your session at least 48 hours before so someone else can use this time. Otherwise I will ask for a full payment.
  • Is it confidential?
    Everything that we talk about is confidential and stays between the client and the therapist, unless someone’s life or health is in danger or you disclose criminal activity. I have a duty of care and if anyone is at risk, I will have to pass this on to your GP, social services, the police etc. This is to make sure you are safe and people around you are safe.
  • How long and how frequent are the sessions?
    Each session usually lasts 55 - 60 minutes. For trauma treatment 90 minutes sessions are recommended. The sessions happen every week or every other week, usually at the same time. I mainly offer short-term treatments but sometimes longer term work might be required.
  • What is your Privacy Policy?
    Please read my Privacy Statement below: This statement confirms how I use and protect any information that you give to me when you use my service and to comply with the terms of the General Data Protection Regulation (GDPR). I process personal data solely to provide psychotherapy. The purpose of this statement is to let you know what personal information I collect and hold, why I collect this data and how long it is kept. For the purpose of Data Protection Act 1998 and General Data Protection Regulation 2016 I, Renata Konigsman, am the data controller. Types of information & storage I collect personal information from you when you enquire about my therapy services, in order to set up an initial assessment and therapy sessions. This information includes contact details, your availability and other relevant personal information. Once you finish working with me all data is stored securely for 3 years, and then destroyed. Some of the information is electronic, such as by text message or email and some of the information is paper, such as a form I ask you to fill out or my notes. Any paper notes are stored in a locked filing cabinet and therapy notes are anonymised and stored separately from personal details. How I use information Your personal information will be used in accordance with the provision of therapy. I will not share your personal details with any other person or organisation without your knowledge and permission, unless there is a legal requirement to do so, if there is a child or adult safeguarding issue, or a perceived risk of harm. Contact If you wish to contact me with questions, concerns, complaints, or request for your information then please contact me at Data Protection Registration Number ZA762893.
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